Stock & Custom Displays Ordering Information

• 95% of our stock items are in stock and are normally shipped out the same business day if ordered before 12:00 M-F.
• All orders are shipped via FEDEX or UPS.
• We accept Visa, MC, American Express & Discover credit cards.
• All payments are due up front prior to shipment.
• Custom or large projects normally take 3 - 4 weeks. A 50% deposit is required at the time of order & the remaining balance is due the date of shipment. No Exceptions!
• All purchase orders that are faxed should be called in to verify that we received it.

Return Policy - Inspection of Customer Orders

• Please open and inspect all boxes upon receipt immediately to make sure there is no damage. Call our customer service department within 5 days of receipt of product @ 1-866-550-0656 to report any damage or product issues.
• All products being returned MUST be pre-authorized and issued an RMA #. Call our customer service deparment @ 1-866-550-0656 for return approval and RMA #.
• Each returned order should be re-packaged and insured by you for your protection.
• Customer is responsible for the payment for the original shipment and the return shipment. No exceptions!
• A 20% restocking fee is applied against all returned items.
• Items must be returned within 15 days of ship date.
• Absolutely NO returns are accepted on custom orders with imprinting or custom box design.